Skip to content

Looking for Norfolk Police?

Do you need the Police? Visit the Norfolk Police website

Document library
Leave Website

Help for victims of domestic and sexual abuse

Your Police and Crime Commissioner (PCC) works with a number of organisations across the county to ensure specialist support is available for those affected by domestic and sexual abuse. 

If you know someone who is the victim of domestic or sexual abuse, we encourage you to seek help. The police will always respond to emergency calls and has specialist officers working 24/7 - if you are in immediate danger, always call 999. Police 101 is the non-emergency number or you don't want to report it to the police, you can contact the Sexual Assault Referral Centre, The Harbour Centre. They can offer you medical support and collect evidence that can be used later.

Silent Solution

The Silent Solution is a police system used to filter out large numbers of accidental or hoax 999 calls. It also exists to help people who are unable to speak, but who genuinely need police assistance.

When you call 999 from a landline, all calls are directed to call centres and will be answered by BT operators. They will ask which service you need. If no service is requested but anything suspicious is heard throughout the process, you will be connected to a police call handler.

If you call 999 from a mobile and making a sound would put you or someone else in danger, your call will be transferred to the Silent Solution system and you will be asked to press 55.

NIDAS Logo Strap Colour CMYK

Joined up support for those experiencing domestic abuse across Norfolk.

0300 561 0555 

NIDAS website

Suicide prevention and awareness

Norfolk and Suffolk NHS Foundation Trust's website provides information, support and guidance on where to turn to if you feel you need help. That can mean as an individual or as friends or families of someone who may be suicidal.

Norfolk and Suffolk NHS website 

Advocacy After Fatal Domestic Abuse (AAFDA)

Advocacy After Fatal Domestic Abuse (AAFDA) draw on their personal and professional experience of major criminal justice processes like Domestic Homicide Reviews, and other related inquiries and provides emotional, practical and specialist peer support to those left behind after fatal domestic homicide.

Advocacy After Fatal Domestic Abuse

Norfolk Community Law Service

Providing free, independent and confidential legal advice for people in Norfolk, particularly targeted at disadvantaged and vulnerable groups such as offenders, migrant workers, people with mental health issues, and those on low incomes.  Specialist solicitors are available to advise on legal protection from domestic abuse.

(01603) 496623 

Norfolk Community Law Service

There are many other local charities and organisations there to provide you with information, advice and support:

Sexual Assault Referral Centre (SARC) - The Harbour Centre 

Providing practical and emotional support to help victims recover from rape, attempted rape or sexual assault. 

(01603) 276381 (24/7) 

Harbour Centre website


Providing support to adults, young people and children who are experiencing domestic abuse in Norfolk and Suffolk. They operate eight safe houses for people experiencing domestic abuse. Their children are welcome to stay as long as necessary to secure a future free from a dangerous partner.

0300 561 0077 

Leeway’s website

Daisy Programme and Rowan Project

Supporting men and women living with or who have been affected by domestic abuse in the Breckland area.

01953 880903

Visit the website


Advice, support and information for women and children affected by domestic abuse living in West Norfolk and North Norfolk.


Pandora’s website

Sue Lambert Trust

Support for those who have ever experienced sexual abuse including domestic abuse.

01603 622406 

Sue Lambert Trust’s website

One-to-One Project

Providing long term professional support to adults in West Norfolk and North Norfolk who are experiencing emotional, social and/or and mental health difficulties.

01553 770770

One-to-One Project website

Brave Futures

Norfolk-wide support service for those affected by child sexual abuse.

01473 353355 

Brave Futures website

Norfolk and Suffolk Victim Care

A free, confidential support service specifically designed to help victims and witnesses of crime.

0300 303 3706 

Norfolk and Suffolk Victim Care website

Survivors in Transition

For men and women who have experienced abuse in childhood (18+) / Suffolk based

07765 052282 / 01473 232499

Survivors in Transition

The Haven Project

Advice, telephone support, safe and supported temporary accommodation and support in the community for women and children fleeing domestic violence and abuse in South Norfolk.

0845 467 4876

Broadland and South Norfolk Early Help Hub 

A partnership between organisations that support people in Broadland and South Norfolk. It can offer practical support, suggest community groups, and offer advice and guidance to get you back on track.

Complete an online request form for help

Early Help Hub website

The Magdalene Group 

For women and young people affected by sexual violence, exploitation and coercion.

(01603) 610256 

Magdalene Group website

Norfolk and Suffolk Wellbeing Service

Access support through your GP or any other health or social care professional, or you can self-refer using the form.

0300 123 1503 –  lines open 9am-5pm 

Wellbeing Service website


GALOP is an LGBT+ Anti violence charity. 
0800 999 5428

GALOP website


Help for victims of elder abuse.

Hourglass website

HM Prison and Probation Service Victims Helpline

This helpline enables victims to report and prevent any unwanted contact from their abusers in prison.

Telephone: 0300 060 6699 Monday to Friday, 9am to 4pm

Email the service

Mankind Initiative (Male Victims)

(01823) 334244

Mankind Initiative website 

Men's Advice Line (Male Victims)

0808 801 0327 

Men's Advice Line website

Rape Crisis

24/7 rape and sexual abuse support line. Free, specialist and confidential support for those who have experienced sexual violence or abuse.

0808 500 2222

Rape Crisis website


National Domestic Abuse Helpline on 0808 2000 247 or contact the helpline via Refuge’s contact form at  

Refuge website


Working with abusers to change their behaviour and male victims of domestic abuse. 

020 3559 6650

Respect website

Southall Black Sisters

Offer services specifically for black and ethnic minority women who are victims of violence.

Southall Black Sisters website

Women's Aid

Information and support on domestic abuse

Women's Aid website