Skip to content

Looking for Norfolk Police?

Do you need the Police? Visit the Norfolk Police website

Document library
Leave Website

Help for victims of domestic and sexual abuse

Your Police and Crime Commissioner (PCC) works with a number of organisations across the county to ensure specialist support is available for those affected by domestic and sexual abuse. 

If you know someone who is the victim of domestic or sexual abuse, we encourage you to seek help. The police will always respond to emergency calls and has specialist officers working 24/7 - if you are in immediate danger, always call 999. Police 101 is the non-emergency number or you don't want to report it to the police, you can contact the Sexual Assault Referral Centre, The Harbour Centre. They can offer you medical support and collect evidence that can be used later.

Silent Solution

The Silent Solution is a police system used to filter out large numbers of accidental or hoax 999 calls. It also exists to help people who are unable to speak, but who genuinely need police assistance.

When you call 999 from a landline, all calls are directed to call centres and will be answered by BT operators. They will ask which service you need. If no service is requested but anything suspicious is heard throughout the process, you will be connected to a police call handler.

If you call 999 from a mobile and making a sound would put you or someone else in danger, your call will be transferred to the Silent Solution system and you will be asked to press 55.

NIDAS Logo Strap Colour CMYK

Joined up support for those experiencing domestic abuse across Norfolk.

0300 561 0555 
Email: referrals@nidasnorfolk.co.uk

NIDAS website

There are many other local charities and organisations there to provide you with information, advice and support:

Sexual Assault Referral Centre (SARC) - The Harbour Centre 

Providing practical and emotional support to help victims recover from rape, attempted rape or sexual assault. 

(01603) 276381 (24/7) 
Email: contact@theharbourcentre.co.uk  

Harbour Centre website

Leeway

Norfolk's largest specialist provider of domestic abuse support in Norwich, Broadland, Breckland and West Norfolk.

0300 561 0077 
Email: referrals@leewaynwa.org.uk  

Leeway’s website

Daisy Programme and Rowan Project

Supporting men and women living with or who have been affected by domestic abuse in the Breckland area.

01953 880903
Email: help@daisyprogramme.org.uk 

Visit the website

Pandora

Advice, support and information for women and children affected by domestic abuse living in West Norfolk and North Norfolk.

Email: info@pandoraproject.org.uk

Pandora’s website

Sue Lambert Trust

Support for those who have ever experienced sexual abuse including domestic abuse.

01603 622406 
Email: info@suelamberttrust.org

Sue Lambert Trust’s website

One-to-One Project

Providing long term professional support to adults in West Norfolk and North Norfolk who are experiencing emotional, social and/or and mental health difficulties.

01553 770770
Email: help@onetooneproject.com

One-to-One Project website

Fresh Start New Beginnings

Norfolk-wide support service for those affected by child sexual abuse.

01473 353355 
Email: admin@fsnb.org.uk

Fresh Start New Beginnings website

Norfolk and Suffolk Victim Care

A free, confidential support service specifically designed to help victims and witnesses of crime.

0300 303 3706 
Email: nsvictimcare@victimsupport.org.uk

Norfolk and Suffolk Victim Care website

Survivors in Transition

For men and women who have experienced abuse in childhood (18+) / Suffolk based

07765 052282 / 01473 232499

Survivors in Transition

The Haven Project

Advice, telephone support, safe and supported temporary accommodation and support in the community for women and children fleeing domestic violence and abuse in South Norfolk.

0845 467 4876
Email: havenproject@orwell-housing.co.uk

Broadland and South Norfolk Early Help Hub 

A partnership between organisations that support people in Broadland and South Norfolk. It can offer practical support, suggest community groups, and offer advice and guidance to get you back on track.

Complete an online request form for help

Early Help Hub website

The Magdalene Group 

For women and young people affected by sexual violence, exploitation and coercion.

(01603) 610256 
Email: support@magdalenegroup.org

Magdalene Group website

Norfolk Community Law Service 

Providing free, independent and confidential legal advice for people in Norfolk, particularly targeted at disadvantaged and vulnerable groups such as offenders, migrant workers and people with mental health issues.

(01603) 496623 
Email: info@ncls.co.uk 

NCLS website

Norfolk and Suffolk Wellbeing Service

Access support through your GP or any other health or social care professional, or you can self-refer using the form.

0300 123 1503 –  lines open 9am-5pm 

Wellbeing Service website

GALOP

GALOP is an LBGT+ Anti violence charity. 
0800 999 5428

GALOP website

Hourglass

Help for victims of elder abuse.

Hourglass website

HM Prison and Probation Service Victims Helpline

This helpline enables victims to report and prevent any unwanted contact from their abusers in prison.

Telephone: 0300 060 6699 Monday to Friday, 9am to 4pm

Email the service

Mankind Initiative (Male Victims)

(01823) 334244

Mankind Initiative website 

Men's Advice Line (Male Victims)

0808 801 0327 

Men's Advice Line website

Rape Crisis

How to get help if you've experienced rape or any kind of sexual violence.

Rape Crisis website

Refuge

National Domestic Abuse Helpline on 0808 2000 247 or contact the helpline via Refuge’s contact form at www.nationaldahelpline.org.uk.  

Refuge website

Respect 

Working with abusers to change their behaviour and male victims of domestic abuse. 

020 3559 6650

Respect website

Southall Black Sisters

Offer services specifically for black and ethnic minority women who are victims of violence.

Southall Black Sisters website

Women's Aid

24-hour National Domestic Abuse Helpline 0808 2000 247
www.nationaldahelpline.org.uk/contact-us

Women's Aid website