Help for victims of domestic and sexual abuse
Your Police and Crime Commissioner (PCC) works with a number of organisations across the county to ensure specialist support is available for those affected by domestic and sexual abuse.
If you know someone who is the victim of domestic or sexual abuse, we encourage you to seek help. The police will always respond to emergency calls and has specialist officers working 24/7 - if you are in immediate danger, always call 999. Police 101 is the non-emergency number or you don't want to report it to the police, you can contact the Sexual Assault Referral Centre, The Harbour Centre. They can offer you medical support and collect evidence that can be used later.
The Silent Solution is a police system used to filter out large numbers of accidental or hoax 999 calls. It also exists to help people who are unable to speak, but who genuinely need police assistance.
When you call 999 from a landline, all calls are directed to call centres and will be answered by BT operators. They will ask which service you need. If no service is requested but anything suspicious is heard throughout the process, you will be connected to a police call handler.
If you call 999 from a mobile and making a sound would put you or someone else in danger, your call will be transferred to the Silent Solution system and you will be asked to press 55.
Joined up support for those experiencing domestic abuse across Norfolk.
0300 561 0555
Suicide prevention and awareness
Norfolk and Suffolk NHS Foundation Trust's website provides information, support and guidance on where to turn to if you feel you need help. That can mean as an individual or as friends or families of someone who may be suicidal.
There are many other local charities and organisations there to provide you with information, advice and support:
Sexual Assault Referral Centre (SARC) - The Harbour Centre
Providing practical and emotional support to help victims recover from rape, attempted rape or sexual assault.
(01603) 276381 (24/7)
Norfolk's largest specialist provider of domestic abuse support in Norwich, Broadland, Breckland and West Norfolk.
0300 561 0077
Daisy Programme and Rowan Project
Supporting men and women living with or who have been affected by domestic abuse in the Breckland area.
Advice, support and information for women and children affected by domestic abuse living in West Norfolk and North Norfolk.
Sue Lambert Trust
Support for those who have ever experienced sexual abuse including domestic abuse.
Sue Lambert Trust’s website
Providing long term professional support to adults in West Norfolk and North Norfolk who are experiencing emotional, social and/or and mental health difficulties.
One-to-One Project website
Norfolk-wide support service for those affected by child sexual abuse.
Brave Futures website
Norfolk and Suffolk Victim Care
A free, confidential support service specifically designed to help victims and witnesses of crime.
0300 303 3706
Norfolk and Suffolk Victim Care website
Survivors in Transition
For men and women who have experienced abuse in childhood (18+) / Suffolk based
07765 052282 / 01473 232499
The Haven Project
Advice, telephone support, safe and supported temporary accommodation and support in the community for women and children fleeing domestic violence and abuse in South Norfolk.
0845 467 4876
Broadland and South Norfolk Early Help Hub
A partnership between organisations that support people in Broadland and South Norfolk. It can offer practical support, suggest community groups, and offer advice and guidance to get you back on track.
Complete an online request form for help
The Magdalene Group
For women and young people affected by sexual violence, exploitation and coercion.
Norfolk Community Law Service
Providing free, independent and confidential legal advice for people in Norfolk, particularly targeted at disadvantaged and vulnerable groups such as offenders, migrant workers and people with mental health issues.
Norfolk and Suffolk Wellbeing Service
Access support through your GP or any other health or social care professional, or you can self-refer using the form.
0300 123 1503 – lines open 9am-5pm
GALOP is an LBGT+ Anti violence charity.
0800 999 5428
Help for victims of elder abuse.
HM Prison and Probation Service Victims Helpline
This helpline enables victims to report and prevent any unwanted contact from their abusers in prison.
Telephone: 0300 060 6699 Monday to Friday, 9am to 4pm
Mankind Initiative (Male Victims)
Men's Advice Line (Male Victims)
0808 801 0327
24/7 rape and sexual abuse support line. Free, specialist and confidential support for those who have experienced sexual violence or abuse.
0808 500 2222
National Domestic Abuse Helpline on 0808 2000 247 or contact the helpline via Refuge’s contact form at www.nationaldahelpline.org.uk.
Working with abusers to change their behaviour and male victims of domestic abuse.
020 3559 6650
Southall Black Sisters
Offer services specifically for black and ethnic minority women who are victims of violence.
Southall Black Sisters website
Information and support on domestic abuse