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Help for victims of domestic and sexual abuse

Your Police and Crime Commissioner (PCC) works with a number of organisations across the county to ensure specialist support is available for those affected by domestic and sexual abuse. 

If you know someone who is the victim of domestic or sexual abuse, we encourage you to seek help. 

The police will always respond to emergency calls - if you are in immediate danger, always call 999. Police 101 is the non-emergency number.

Silent Solution

The Silent Solution system helps filter out accidental or hoax 999 calls from those who need genuine police assistance. 

If speaking or making an immediate sound would put you in danger and you need immediate help, call 999 and stay on the line, then press 55 when prompted and the call will be transferred to the police, who will know it is an emergency call.

Local support services

There are many local charities and organisations there to provide you with information, advice and support.

Our commissioned services:


Norwich, Broadland, Breckland, West Norfolk
0300 561 0077 

Leeway’s website


Daisy Programme and Rowan Project

01953 880903

Visit the website


West Norfolk, North Norfolk

Pandora’s website

Sue Lambert Trust

Norfolk Wide (based Norwich, and Great Yarmouth)
01603 622406 

Sue Lambert Trust’s website

One-to-One Project

King's Lynn, West Norfolk and North Norfolk 
01553 770770

One-to-One Project website

Fresh Start New Beginnings

Norfolk-wide support service for those affected by child sexual abuse
01473 353355 

Fresh Start New Beginnings website

Spurgeons - Norwich Connect

01603 628122 

Spurgeons’ website

Norfolk and Suffolk Victim Care

0300 303 3706 

Norfolk and Suffolk Victim Care website

Other useful links and contact numbers

The Haven Project

Email :
South Norfolk


South Norfolk Early Help Hub 

South Norfolk
Complete an online request form for help

Early Help Hub website


Sexual Assault Referral Centre (SARC) - The Harbour Centre 

(01603) 276381 (24/7) 

Harbour Centre website


The Magdalene Group 

For women and young people affected by sexual violence, exploitation and coercion
(01603) 610256 

Magdalene Group website

Norfolk Community Law Service 

Norfolk Wide
(01603) 496623 

NCLS website

4Women Centre

Wensum, Coast and Broads 
0300 131 7983 

4Women Centre website

Norfolk and Suffolk Wellbeing Service

0300 123 1503 –  lines open 9am-5pm 
Access support through your GP or any other health or social care professional, or you can self-refer using the form.

Wellbeing Service website

National helplines

Women's Aid

24hr National Domestic Abuse Helpline – 0808 2000 247

Women's Aid website


National Domestic Abuse Helpline on 0808 2000 247 or contact the helpline via Refuge’s contact form at  

Refuge website



GALOP is an LBGT+ Anti violence charity. 
0800 999 5428 

GALOP website

Mankind Initiative (Male Victims)

(01823)  334244

Mankind Initiative website 

Men's Advice Line (Male Victims)

0808 801 0327 

Men's Advice Line website



Working with abusers to change their behaviour and male victims of domestic abuse. 

020 3559 6650

Respect website


HM Prison and Probation Service Victims Helpline

This helpline enables victims to report and prevent any unwanted contact from their abusers in prison.

Telephone: 0300 060 6699 Monday to Friday, 9am to 4pm

Email the service