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HMICFRS 2021/22 report published

The latest Police Effectiveness Efficient and Legitimacy (PEEL) inspection report from His Majesty’s Inspectorate of Constabulary, Fire and Rescue Service (HMICFRS) for Norfolk Constabulary has been published today (14 October) along with constabularies based in Lancashire, Essex and Warwickshire.

The inspection is a national benchmarking exercise to judge how police forces are at keeping people safe and reducing crime.

The report notes the force has made improvements or maintained performance in nearly all areas.

Norfolk was once again graded as ‘Outstanding’ in value for money, strategic planning and organisational management with inspectors stating the force and its leaders show good fiscal management and has an excellent track record of making savings. 

The report makes eight graded judgements over five categories ranging from outstanding to inadequate.

Norfolk received the following gradings:


Good use of resources


Preventing crime and anti-social behaviour

Managing offenders and suspects

Developing a positive workplace (supporting and protecting the workforce) 


Investigating crime

Responding to the public

Protecting vulnerable people

Requires improvement

Treating people fairly and with respect

In response to the report, Norfolk Police and Crime Commissioner, Giles Orpen-Smellie, said: “As the public’s elected representative, I would like to congratulate the Constabulary on the findings of the HMICFRS report for 2021/22 and would like to thank the Chief Constable and his police and staff colleagues for continuing to serve the citizens of Norfolk so well.

“My Police, Crime and Community Safety Plan for Norfolk gives strategic direction for policing in the county. The plan was launched after public and stakeholder consultation with a series of six pillars identified as key areas of focus. My first is to ‘Sustain Norfolk Constabulary’ so, I’m delighted that Norfolk Constabulary was rated Outstanding in providing value for money, strategic planning and organisational management, a good foundation for the challenging times ahead as we face a tougher financial climate.

“There is a lot to celebrate here, however, in the quest for excellence in policing there will always be areas for improvement and I look forward to working with the Chief Constable to address these issues in order to further improve policing effects on the ground. I will begin that work at the PCC Accountability Meeting on the 25th October.”

The PCC has a statutory duty under Section 55 of the Police Act 1996 (as amended by section 37 of the Policing and Crime Act 2017) to respond to recommendations in inspectors reports within 56 days and forward their response to the Home Secretary.  All responses are published and accessible to the public on the inspections page of the OPCCN website.”

To read the report in full, please click here>>